Here’s a transparent overview of Chinacnczone Handheld Pulse Laser Cleaning Machine after-sales policy , so you can operate with confidence:
🔑 Key Warranty Highlights:
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Warranty Period:
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12 months from the original purchase date.
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Post-repair/replacement coverage aligns with the remaining original warranty period.
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Technical Support:
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Free lifetime technical assistance via our dedicated after-sales teams.
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Repair Services:
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Free repairs for defects caused by materials or manufacturing during the warranty period.
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Out-of-warranty repairs incur reasonable service fees.
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⚠️ What’s Covered?
We guarantee your machine meets quality specifications under normal operating conditions. Warranty includes:
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Repair or replacement for failures directly caused by material defects or production errors.
❌ What’s Not Covered?
Warranty voids if damage results from:
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Unauthorized tampering, disassembly, or modification.
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Improper use, neglect, accidents, or operation beyond technical limits.
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Indirect damage from user software/interface failures.
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Abnormal operation outside manual guidelines (e.g., incorrect installation).
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Consumables (e.g., protective lenses).
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Failure to report issues within 30 days of discovery.
🔧 How to Claim Support of Chinacnczone Handheld Pulse Laser Cleaner:
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Contact our after-sales team immediately: sales02@scotle.com.
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For returns, wait for authorization + shipping instructions.
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Out-of-warranty? We’ll provide a cost estimate upfront.